Our printers and embroiderers have informed us that the current wave of COVID is impacting operations in two key ways. We are still open for business, but please bear with us as orders may take a bit longer than normal, and some items may not be in stock.
Our printing and embroidery partners have put new safety measures in place to protect their workers, including capacity limits. They are also experiencing staff shortages due to illness and/or self-isolation requirements. As a result, the time it takes to produce your order will likely be longer than usual. We're still striving to get your orders out as quickly as possible, but if you do have a specific date you need to receive your order by, please do give it plenty of time to arrive.
Shirts: All the printers we work with are experiencing product shortages at the moment. If your selected colour/size are out of stock with our main printers, we will try to source the same (or very similar) product from a backup printer. In some cases, we may need to reach out to you and ask you to select a new colour of shirt.
Right now, the colours we're having the hardest trouble finding across a number of sizes are black (and heather black) and navy (and heather navy). February 11 update: We're currently unable to source Deep Teal in L or XL or Heather Columbia Blue in any size, but we do have very similar options available - we'll be in touch to confirm if you have
Our printers anticipate that the inventory situation should improve
in February at some point in the spring.
Hats: The embroidery company we work with lets us connect directly with their inventory system, so if a hat/colour is out of stock, you won't be able to order it. That said, "out of stock" means they do not currently have stock on hand or ordered. "In stock" inventory is, in some cases, inventory that is on its way but hasn't yet arrived. With shipping delays... You guessed it, this may impact the production time on your order.
Please feel free to contact us by email if you have any questions at firstname.lastname@example.org.